Installation and Upgrade to new versions
WorkTime Corporate
Please contact to upgrade: worktime@nestersoft.com.
WorkTime Professional
Trial Version
Download the latest WorkTime trial version
and install it without uninstalling the previous version - this will preserve
your data and settings.
Licensed Version
Download and install the licensed
version (requires password) without uninstalling the previous version
- this will preserve your data, settings and license information. Refer to your
registration message for more information.
If you lost your
registration email please use registration resend form or email us.
WorkTime Home
Trial Version
Download the latest WorkTime trial version
and install it without uninstalling the previous version - this will preserve
your data and settings.
Licensed Version
Download and install the licensed
version (requires password) without uninstalling the previous version
- this will preserve your data, settings and license information. Refer to your
registration message for more information. Please contact our support,
if you don't have your registration email or wish to upgrade from an older version.
Technical support
If there is an application error, please send us a detailed description (and screenshots,
if available).
Also to provide us more information about the error, please follow these steps:
| 1. Reproduce the error if possible |
If you can reproduce the error, then in WorkTime Options tab Miscellaneous
set Log Level to 4, restart WorkTime and reproduce the error. This will
add more information to the WorkTime log. |
| 2. Send us your settings and log files |
To automatically create an email with WorkTime settings and log files
attached, select WorkTime menu Help|Send Bug Report.
If, for some reason, this email cannot be created automatically, manually
pack all files from the Log\ folder (usually located in C:\Documents
and Settings\All Users\Application Data\NesterSoft\WorkTime for XP or
in C:\ProgramData\NesterSoft\WorkTime for Vista) and send them to
us. |
| 3. If WorkTime log shows a database error, send us your zipped
database file |
Send us your zipped database file - DB\WT4.FDB.
To find your database file location, please refer to the Folders
and Paths document. |
4. Send us information about your system configuration.
|
To automatically collect information about your system configuration,
download and unpack SysRep (45K) to the
WorkTime folder, and run sysrep.exe Then send us produced sysrep.txt file
(more info). |
WorkTime 4.15 - database upgrade
Starting from the version 4.15, WorkTime uses a new database version - how
to upgrade.
Uninstallation
To uninstall WorkTime, run Uninstall WorkTime from the Control Panel.
Contact
If you have any questions or comments feel free to contact us at worktime@nestersoft.com
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