WorkTime - FAQ
Q: How to try WorkTime® Corporate edition?
A: To try WorkTime Corporate, please Request
an evaluation
Q: How to try WorkTime® Professional
edition?
A: To try WorkTime Professional, please Download
trial version
Q: How to try WorkTime® Home edition?
A: To try WorkTime Home, please Download
trial version
Q: I bought WorkTime but I have not received any
license. What do I do?
A: WorkTime purchases are processed maximum
within 24 hours, usually right away. If you do not have your license within 24
hours, it most likely means, that there is a mistake in the email address that
you provided or your spam filter didn't let our emails to go through. Please contact
us again and provide some alternate contact information (another email address
or phone number).
Q: When upgrading to WorkTime® paid version
will collected data be carried from the trial version to the paid one?
A: Yes, all data that was collected during
the trial period is carried automatically to the paid version of WorkTime.
Q: How to download WorkTime® paid version?
A: To download WorkTime paid version, please
refer to the Support page
Q: How to buy WorkTime®?
A: To buy WorkTime, please refer to the Buy
WorkTime page
Q: What is the difference between WorkTime®
Corporate, WorkTime® Professional and WorkTime® Home?
A: Please refer to the Compare
Editions page
Q: How is WorkTime® licensed? What
fees do I pay?
A: WorkTime is licensed per seat (per tracking
client). There is a one time license fee and no monthly charges. The license includes
one year of technical support and one year upgrades to all new WorkTime versions.
Once purchased the license never expires and can be used without any additional
charge.
Q: I have WorkTime paid license and I need to
buy additional licenses. Is there any discount for additional licenses?
A: Yes, there is. Please refer to the Buy
WorkTime page Additional Licenses and Updates tab.
Q: How to move WorkTime, including license information,
all settings and data, to another computer?
A: Select menu Help | Maintenance | Backup
data. This will backup your settings and all data to the selected location.
Then install WorkTime licensed to your new computer (to install WorkTime licensed
version please refer to your registration email and to the Support
page) and run Help | Maintenance | Restore data. This will restore
your settings and all data.
Q: I have WorkTime paid version. How do I upgrade
to the latest version?
A: Within one year after the purchase you
have free support and upgrades to all new versions. If you need to upgrade to
new versions after one year you need to purchase WorkTime updates here: http://www.nestersoft.com/worktime/register.shtml?add&upd=1.
Q: I bought WorkTime paid version some time ago,
but I've lost my registration email. What do I do?
A: Please refer to this link http://www.nestersoft.com/resend_registration.shtml
or simply contact us via email.
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